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My customers (WCM, OpEx, Lean) often ask me what makes a good leader. For me a Manager is a person appointed by the company to manage people, systems or projects etc. a Leader is a person people choose to follow.
My answer might surprise you.

Why people choose to follow a leader

Taking the leap between two different functions in an organization is complicated however WCM, Lean, OpEx could be a great support in the translation.

How a transition from Marketing to operations Is helped

I’m sitting down with Brian Rawson to understand his view on Change awareness/change management and why it’s so in the journey to implement WCM lean OpEx.

Interview Change Awareness with Brian Rawson

To have a High-Quality Life you need to Solve High-Quality Problems. That future you’re dreaming of or that weekend you have been waiting for doesn’t happen from no problems to solve it happens from solving advanced Problems. That’s what leads you the life of your dreams.

To have a high quality Life

I want to talk a little bit about quick response. Back in the day, when they set sail on boats like this, or probably much bigger and that, crossing the ocean, they sailed for a day, they could aim for the stars. If there was a night where they could see the stars, they could then change the directions and so. So they could go a lot of that sideways type of sailing, before they could respond to a problem with the tools they had. Nowadays they have GPS, or satellite tracking or something like that, so they will go more straight on. Take that thinking back to an operational system, in a workplace somewhere. If you would try to correct to your deviations….check the video for more.

2 Min Drill Quick Response

I sat next to a woman during a flight and she had things to say that made her realize just how disconnected an organization can be.

2 Min Drill Communication Breakdown

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Classical Operational Excellence work has been around for a long time and we can see that a majority of organizations who try to implement it fails. One of the reasons for the failure is lack of human focus. Watch the video for more…

 

What is Operational Excellence 2.0 and how is it implemented in an organization?

I met a young quality manager and we walked through the shop to discuss opportunities. I found a stack of scrapped parts…the story that followed was amazing…

2 Min Drill, people don’t fail it’s the System that fails.

I’m at the World Trade Center thinking about the Emotional Intelligence that went in to rebuilding the area and finding a way to honor the victims.

2 Min Drill The Strong Bond

Imagine if you could get instant feedback for everything you did, how fast would you develop? What would be possible for you?

2 Min Drill Feedback

With the mindset of always wanting to do better and using a method to develop you will win, for example in this video around problem-solving and golf. …

2 Min Drill, The Mindset for Problem Solving

When I was a production manager for an area and I had a team of fantastic people that I worked with, one day when I was walking to a meeting one of the guys there told to another guy that “if I was intelligent I will be working in design.” I stopped and asked him “what do you mean if you’re intelligent to work in design”? He said “yea, I meant exactly what I said!” so I thought it was a bit strange and when I walked into the meeting, I addressed that to everyone and I said “do you feel the same?” basically, they said, “yeah if we’re intelligent, we will work in another area”. These guys for assembling jet engines …

[Listen to the rest, on the video]

2 Min Drill, The real focus for better output

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