Operational Excellence 2.0 ™ Let me tell you a little bit about how the puzzle pieces come together to be one system that really can change your business. I want to show you a model here that has become somewhat of our trademark. When we talk about Operational...

Two types of climate I was out walking here on the BeltLine in Atlanta, the East BeltLine. It's different than the west, there are two different ones, so the east one has a bit more hip stuff going on. the west one is calmer and more for people walking or exercising....

Let me tell you a story about what happened to me when I was working with my customer one day. They were lacking a system for safety of making sure that they knew how many people were on site if something happened. So, we discussed this a little bit back and forth,...

Team Close, time to hold the gains  Assuming that you have been running the team for 12 weeks, we are now in week 12 and it is time to close the team. I always recommend that you will aim to close the team at 12 weeks even though you are not ready. My thinking behind...

What's your state of mind right now? Do you think about that to adjust it to the most helpful mind-set or does it just happen to you? There are obviously different people in the world and to make my life simpler, or at least simpler to explain, I divided them in to...

The Classical follow up approach If you work in a C-suite or you're running a company following KPIs to see how you're progressing and what's happening in your organization is important and a key part of the Leadership process. I would ask you to rethink how you do...

We get a lot of questions about metrics, different types of metrics to use, and in this case, I want to talk about what good metrics are is for lean implementation of our lean model. What is a good metrics? I think asking that question is a bit too simplified because...

I'm talking about how to lead during resistance to change. I was inspired by watching TV, honestly, all the protests going on in the world today, and I can't help but thinking that the less you are a part of the change, the less you are a part of what's going or have...

As a society, we value IQ and logical thinking very high. It starts as soon as we enter school where we get trained to learn logical thinking and our grades are often based on that. As a person, we obviously have to master both logical as well as emotional challenges,...

I am in the sky lounge at the JFK terminal two and because of the weather conditions we are all stranded here for a while. Several people have been here for like 24 hours. People are having a strain, whatever. And I was thinking about the connection between this and...